Work beautifully
Dialpad is where work comes together—one, beautiful workspace for anywhere communication & collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together.
Your role
Do you love everything about commercial contracts? We are seeking a Contracts Manager who is experienced working cross-functionally with other teams in the company. In this role, you will manage the contracts review process, starting from intake, moving through negotiation, and all the way through to completion. The ideal candidate for this role is a strong self-starter who thrives in a fast-paced, start-up environment and works well with an experienced Legal team.
This position reports to our General Counsel and has the opportunity to be based in our Buenos Aires Office.
What you’ll do [i,e., Responsibilities]
- Work closely with our in-house attorneys and operations team to manage the contract review process for a variety of vendor and commercial contracts, including Software as a Service (SaaS), services agreements, statements of work, vendor agreements, and NDAs, including the intake, review, negotiation, and completion of agreements.
- Draft, revise, and negotiate contracts as well as provide recommendations to business partners, balancing the company’s risks and needs at all times.
- Provide guidance to cross-functional teams on commonly requested edits, non-standard terms, and general contractual questions.
- Enforce (and improve, where appropriate) the company’s contract review and management policies, including contract playbooks.
- Work closely with different stakeholders such as Finance, Privacy (privacy / GDPR / CCPA related clauses), and Security to address specialized contract issues.
- Review requests to modify contracts, working with internal business partners to negotiate modified terms as required.
- Support the business on legal review for Requests for Proposal (RFPs) and a variety of other customer-driven requests.
- Assist with efforts to improve and coordinate continuing education, online resources, and training programs for business partners.
- Be a champion for a better, faster, and simpler way of doing things.
- Apply original, innovative thinking and continuous improvement to our processes, products, systems, and services to better serve internal and external customer needs.
Skills you’ll bring [i,e., Qualifications]
- 5-8 years of experience as a contracts manager or similar role (law degree preferred but not required).
- Written and spoken fluency in English.
- Prior experience working in a SaaS technology company.
- Demonstrated experience working cross-functionally and preferably with Sales, Finance, and Marketing teams.
- Excellent analytical and problem-solving skills with an ability to communicate issues in a straightforward and understandable manner.
- Ability to work in a collegial manner as part of a small but scrappy Legal team.
Dialpad benefits and perks
Equity, balance, and belonging
At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.
Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
Compensation and equity
Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.
Continuing education
Dialpad offers a yearly stipend for continued learning and education expenses.
Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.