Deal Desk Manager - US (Remote)
Wandb in San Francisco, California
At Weights & Biases, our mission is to build the best developer tools for machine learning. Weights & Biases is a series C company with $200 million in funding and a rapidly growing user base. Our platform is an essential piece of the daily work for machine learning engineers, from academic research institutions like FAIR and UC Berkeley to massive enterprise teams including iRobot, OpenAI, Toyota Research Institute, Samsung, NVIDIA, Salesforce, Blue Cross Blue Shield, Lyft, and more.
Reporting to the VP Revenue Operations, the Deal Desk Manager will build and manage the end to end deal desk process. This person will partner closely with the Sales and Finance teams to ensure orders are created and booked in an efficient and complaint way.
We encourage you to apply even if your experience doesn't perfectly align with the job description as we seek out diverse and creative perspectives. Team members who love to learn and collaborate in an inclusive environment will flourish with us. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need additional accommodations to feel comfortable during your interview process, reach out at careers@wandb.com.
#LI-Remote
- Build a Deal Desk function from the ground up
- Build out Deal Desk process and governance (evolve)
- Serve as the primary advisor to the Go To Market team on all deal related activities, advising the team on alternative contract options and value propositioning to help close deals
- Own the quote management and pricing approvals process, ensuring compliance with published sales and business approval policies + Legal / Rev Rec
- Advise on approval processes and approve exceptions as needed
- Interpret contractual language and escalate to Legal team to ensure deals comply with revenue recognition and operational policies
- Develop and drive initiatives to improve productivity, streamline company deal policies and simplify processes
- Deliver training to new and existing Account Executives on Deal Desk policies and best practices
- Proven success managing a Deal Desk function in the Enterprise SaaS/B2B industry
- Proven success partnering with GTM Teams and other cross-functional departments
- Strong experience in contract/legal negotiations with enterprise customers and working with enterprise sales teams.
- Strong understanding of software revenue recognition and order process principles
- Highly organized, customer-focused, innovative, and attention to details
- Ability to multitask and prioritize at times of high volume during end of month and quarter
- Strong quantitative skills and highly proficient in Salesforce.com or similar CPQ tools
- Experience working in both startups and public companies with high growth
- Experience with building deep partnerships with legal and finance
- Experience with 606 as it pertains to on-prem storage
- 🏝️ Flexible time off
- 🩺 Medical, Dental, and Vision for employees and Family Coverage
- 🏠 Remote first culture with in-office flexibility in San Francisco
- 💵 Home office budget with a new high-powered laptop
- 🥇 Truly competitive salary and equity
- 🚼 12 weeks of Parental leave (U.S. specific)
- 📈 401(k) (U.S. specific)
- Supplemental benefits may be available depending on your location
- Explore benefits by country