Director, Content, Brand and Media

Ushur is transforming the way enterprises communicate and engage with customers. Fueled by consumer’s self-service demands, enterprises are modernizing customer engagement and experience models. Ushur is fast becoming the platform of choice for Customer Experience Automation™, enabling these enterprises to leapfrog their digital native counterparts and deliver delightful customer and employee experiences. With cutting-edge Conversational AI, Machine Learning and Intelligent Process Automation technologies, Ushur has enabled Fortune 100 enterprises including some of the world’s most well known brands in healthcare, insurance, banking and financial services sectors to automate their customer engagement. Cloud-native, 100% no-code and purely workflow-driven, Ushur empowers citizen developers within business operations teams to build AI-powered, fully-automated and omni-channel experience to digitally transform customer journeys end-to-end.

The Director, Content, Brand and Media is a key leadership role within Ushur’s fast-growing marketing organization. At its core, this role will own an integrated content, brand and cross-media marketing strategy that will build on Ushur’s current brand foundation to drive global awareness and category creation initiatives, competitive differentiation, buyer preference and intent to purchase within our target markets. This role requires outstanding skills in cross-functional collaboration, clear, action-oriented communication and an ability to influence without authority. In this position, you will not only partner closely with functional teams within marketing but also work across customer success, product management, and sales. You will also continually liaise with and present to the executive leadership. This is a true ground floor opportunity and will directly report to the CMO.

The pay range for this position is $180,000 to $200,000 however, base pay offered may vary depending on skills, experience, job-related knowledge and location.

Great Company Culture. We pride ourselves on having a values based culture that is welcoming, intentional, and respectful. Our internal NPS of over 65 speaks for itself - employees recommend Ushur as a great place to work!

Bring your whole self to work. We are focused on building a diverse culture, with innovative ideas where you and your ideas are valued. We are a start up and know that every person has a significant impact!

Rest and Relaxation. Unlimited PTO, once a month wellness Fridays (aka a day off to care for yourself), 11 paid holidays, and more!

Health Benefits. Comprehensive health, dental and vision 100% paid by Ushur (this includes family too!). We offer a variety of plans to meet the needs of you and your loved ones.

We care about your Future. 401(k) platform so you can contribute and generous stock options

Keep learning. One of our core values is Growth Mindset - we believe in lifelong learning. Whether you are a previous student, or currently enrolled in higher education, we can help cover some of those expenses and support your ongoing development and career growth.

Flexible Work. In-office, work-from-home, or hybrid, depending on position and location. We seek to create an environment for all of our employees where they can thrive in both their profession and personal life.