Distributor Inside Operations Specialist

Your Mission At UiPath, we see boundless potential in the way we live. It drives the way we work. Our culture is our most valuable asset. We're fast, immersed, humble and bold. And that's not just words on the walls. Eliminating time-consuming tasks means people get to do more of what they love. It's an inspiring, high stakes challenge that motivates us, and this common passion bonds UiPath employees globally. We all strive every day to be better and to accelerate human achievement. We make software robots, so people don’t have to be robots. Would you like to be part of this journey? Role: Distributor Deal Operations Specialist UiPath is continuing to expand its global channels organization and is looking for a Distributor Deal Operations Specialist to manage the quote to cash, and renewal processes, and to support the configuration, quoting and order management process for our APAC Distribution business. In this role, you will render full support to our Distribution partners, and work in partnership with our Distributor’s UiPath order management sales team, and internal UiPath teams such as Deal Hub, Finance, Accounting, Legal and Sales. You will need to have experience working with a CRM system as well as SFDC. What you'll do at UiPath Offer full support to, and work closely with UiPath Distributor’s Order Management and Sales Team on Configuration, Quoting and Order processing across the APJ region Oversee and maintain deal statuses in the UiPath CRM system Assist with Distributor’s quotes to partners to validate that the configuration is correct Ensure pricing and discounting is consistent with price lists Work with UiPath and Distributor teams on maintenance renewals as needed Work cross-functionally to support special pricing for deals that fall outside of the normal discounting policies Respond to Distributor enquiries which pertain to maintenance amounts, license ownership, purchase history, etc. First level of Support to manage Distributor requests via the UiPath ticketing platform that supports licensing requests; configuration, quoting, pricing, deal registration, etc. What you'll bring to the team Must have end-to-end software Order Management experience 5 to 7 years of work experience in project management, deal hub / desk, or worked in established software distributor firms SalesForce.com experience is a plus Excellent customer service and time management skills to manage urgent requests Excellent communication skills, able to work in tandem with global functions and cross-departments Ability to deal with ambiguity, you are creative, solution oriented and a problem solver Self-motivated and can work both individually and as part of a team Flexible and open to shifting work schedules Proficient in Microsoft Office tools (Word, Outlook, Excel) Legal Disclosure At UiPath, we value a range of diverse backgrounds experiences and ideas. 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Offer full support to, and work closely with UiPath Distributor’s Order Management and Sales Team on Configuration, Quoting and Order processing across the APJ region Oversee and maintain deal statuses in the UiPath CRM system Assist with Distributor’s quotes to partners to validate that the configuration is correct Ensure pricing and discounting is consistent with price lists Work with UiPath and Distributor teams on maintenance renewals as needed Work cross-functionally to support special pricing for deals that fall outside of the normal discounting policies Respond to Distributor enquiries which pertain to maintenance amounts, license ownership, purchase history, etc. First level of Support to manage Distributor requests via the UiPath ticketing platform that supports licensing requests; configuration, quoting, pricing, deal registration, etc. Must have end-to-end software Order Management experience 5 to 7 years of work experience in project management, deal hub / desk, or worked in established software distributor firms SalesForce.com experience is a plus Excellent customer service and time management skills to manage urgent requests Excellent communication skills, able to work in tandem with global functions and cross-departments Ability to deal with ambiguity, you are creative, solution oriented and a problem solver Self-motivated and can work both individually and as part of a team Flexible and open to shifting work schedules Proficient in Microsoft Office tools (Word, Outlook, Excel)