Your Mission At UiPath we see boundless potential in the way we live. It drives the way we work. Our culture is our most valuable asset, that's why it acts like a compass to us. We’re fast, immersed, humble and bold. And that’s not just words on the walls. Eliminating time-consuming tasks means people get to do more of what they love. It’s an inspiring, high stakes challenge that motivates us, and this common passion bonds UiPath employees globally. We all strive every day to be better and to accelerate human achievement. We make robots, but we hire people. Would you like to be part of this journey? What you'll do at UiPath The ideal candidate will be based in one of the following locations: Austin, TX, Bellevue, WA, New York City, NY Provide L2/L3 Infrastructure support for server-side installations and configuration of UiPath products Perform in-depth troubleshooting including application and system logs analysis to identify and solve complex support issues Assist Sales team with infrastructure expertise and support for platform installation requirements and constraints during RFI/RFPs and POC stages Participate in pre-sales client workshops to help shape best fit solution – by working closely with Sales and Implementation teams Participate and lead Infrastructure workshops during the post-sales (implementation) phase Resolve escalation requests regarding Infrastructure/Security What you'll bring to the team Three to seven years of progressive professional experience working within IT Infrastructure field Knowledge of network protocols, network administration and network security An understanding of security as it relates to cloud and on-premises infrastructure Experience with application management and providing high availability and resilient solutions using clustering, failover, or other methods Ability to work in a cloud-based or hosting environment (Microsoft Azure Cloud is a plus) Experience working with Microsoft Active Directory and SQL Server Knowledge of Linux (Red Hat, CentOS) and Kubernetes is a must (Windows Server experience is a plus) Nice to have – Knowledge of configuration management tools such as SCCM, Chef, Puppet Knowledge of ITIL and industry best practices Experience in writing Python and/or bash scripts is a plus Strong virtualization experience using VMWare, Hyper-V, Citrix XenApp/XenDesktop Experience with workstation management systems and desktop imaging A solid understanding of web server technologies Fluent written and spoken English is mandatory, fluency in any other language is a plus Previous experience with working with Automation Anywhere, Blue Prism, OpenSpan is a plus Pay Transparency The anticipated base salary range for this position is between $87,700 and $131,650. Base salary ranges may vary by geographic location and relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Legal Disclosure At UiPath, we value a range of diverse backgrounds experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, military and/or veteran status, or any other protected classes. UiPath is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process, and are in need of a reasonable accommodation to complete the process, please contact us @ talentacquisition@uipath.com and let us know how we may assist you. This notice together with our Privacy Policy and Terms of Use of this website and any other documents we mention here are meant to inform you on what personal data about you we collect, use, disclose, share or otherwise process when you are applying for a job at UiPath or when UiPath contacts you for recruitment purposes. Please read this policy carefully to understand our views and practices on how we protect your personal data. All applicants from United States have rights under Federal Employment Laws, including Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA). The ideal candidate will be based in one of the following locations: Austin, TX, Bellevue, WA, New York City, NY Provide L2/L3 Infrastructure support for server-side installations and configuration of UiPath products Perform in-depth troubleshooting including application and system logs analysis to identify and solve complex support issues Assist Sales team with infrastructure expertise and support for platform installation requirements and constraints during RFI/RFPs and POC stages Participate in pre-sales client workshops to help shape best fit solution – by working closely with Sales and Implementation teams Participate and lead Infrastructure workshops during the post-sales (implementation) phase Resolve escalation requests regarding Infrastructure/Security Three to seven years of progressive professional experience working within IT Infrastructure field Knowledge of network protocols, network administration and network security An understanding of security as it relates to cloud and on-premises infrastructure Experience with application management and providing high availability and resilient solutions using clustering, failover, or other methods Ability to work in a cloud-based or hosting environment (Microsoft Azure Cloud is a plus) Experience working with Microsoft Active Directory and SQL Server Knowledge of Linux (Red Hat, CentOS) and Kubernetes is a must (Windows Server experience is a plus) Nice to have – Knowledge of configuration management tools such as SCCM, Chef, Puppet Knowledge of ITIL and industry best practices Experience in writing Python and/or bash scripts is a plus Strong virtualization experience using VMWare, Hyper-V, Citrix XenApp/XenDesktop Experience with workstation management systems and desktop imaging A solid understanding of web server technologies Fluent written and spoken English is mandatory, fluency in any other language is a plus Previous experience with working with Automation Anywhere, Blue Prism, OpenSpan is a plus
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