IT Systems & Support Administrator

Tenstorrent in Austin, TX

The Tenstorrent team combines technologists from different disciplines who come together with a shared passion for AI and a deep desire to build great products. We value collaboration, curiosity, and a commitment to solving hard problems. Find out more about our culture .

Tenstorrent is growing and we are looking for an IT Systems & Support Administrator for our Austin office. You will be our Austin IT Lead to support daily activities and work on cross site projects.

Travel:
Dependent on local rules, regulations and guidance, travel may be required. We are a small high performing team! We are looking for someone who must be able to work independently to set priorities, solve problems, drive for results and make timely decisions.

Locations: Austin, TX | Santa Clara, CA

Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.

Due to U.S. Export Control laws and regulations, Tenstorrent is required to ensure compliance with licensing regulations when transferring technology to nationals of certain countries that have been sanctioned by the U.S. government.

As this position will have direct and/or indirect access to information, systems, or technologies that are subject to U.S. Export Control laws and regulations, please note that citizenship/permanent residency information and/or documentation will be required and considered as Tenstorrent moves through the employment process.
    • Deployment, maintenance, support and monitoring of our infrastructure in the Austin office
    • Be the onsite IT presence, therefore support and troubleshoot local technical issues from laptops to AV equipment, Administration of local and in part of entire network wide CentOS and Ubuntu Linux systems; systems security tasks including security scanning, patching and systems hardening
    • Configure, add and maintain laptop, server, and network inventory
    • Partnership across sites on various IT projects
    • Other task and duties as determined from time to time
    • This role will have a physical as well as remote administration and support aspects.
    • Degree/diploma in Computer Science or demonstrated combination of education and experience
    • 2 plus years of Systems Administration experience in a small to mid-size company using Linux (CentOS/Redhat) with a Linux+ certification
    • 2 plus years of installation and maintenance of enterprise level hardware, small deployments count provided its standard equipment
    • Network management, both physical infrastructure cabling and switches/firewall - 1 year experience is preferable
    • Experience with Veeam Back-ups or similar tools, managing backup & restoration implementation and testing
    • Proficient with SNMP/Nagios/Managed Engine based Monitoring, ElasticSearch, Jamf and Grafana
    • Worked with firewalls (Fortinet) and Linux based firewall (IPTABLES/IPCHAINS)
    • Strong documentation abilities necessary to ensure timely problem resolution
    • Experience with container orchestration systems (such as Kubernetes, Docker, Amazon ECS, EKS, Rancher)
    • Skilled at managing cloud-based environments in AWS and Azure
    • Proven ability to work autonomously with limited direction and oversight

      • Nice to have:
    • Network Administration with CCNA certification
    • Strong technical problem-solving skills and experience in IP networking and static routing FTP, SSH, SMTP, DNS, HTTP/S, DHCP
    • Python and other scripting languages such as bash, Ruby etc (Nice to have)
    • Intermediate knowledge of TCP/IP including the usage of stateful and stateless firewalls, access control lists, packet capture and logging, network design, Subnetting, IP routing, IPSEC virtual private networks, and intrusion detection and prevention
    • Worked with automation/configuration management tools using Ansible, Chef or an equivalent an asset
    • Mac support and experience with Jamf is preferable
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