Ushur is transforming the way enterprises communicate and engage with customers. Fueled by consumer’s self-service demands, enterprises are modernizing customer engagement and experience models. Ushur is fast becoming the platform of choice for Customer Experience Automation™, enabling these enterprises to leapfrog their digital native counterparts and deliver delightful customer and employee experiences. With cutting-edge Conversational AI, Machine Learning and Intelligent Process Automation technologies, Ushur has enabled Fortune 100 enterprises including some of the world’s most well known brands in healthcare, insurance, banking and financial services sectors to automate their customer engagement. Cloud-native, 100% no-code and purely workflow-driven, Ushur empowers citizen developers within business operations teams to build AI-powered, fully-automated and omni-channel experience to digitally transform customer journeys end-to-end.
What You'll Do:
- Draft, review, and negotiate a variety of contracts of all types, including vendor, sponsorship, consulting, marketing, licensing, technology, privacy, cybersecurity, facility/building leases and other agreements.
- Draft and update model standard templates and clauses. Develop contract review processes to enhance efficiencies.
- Responsible for providing legal counsel and guidance to all levels of the Company, including executive management.
- Prepare training materials for internal clients on contract principles, negotiation strategy, and general procedures.
- Works with finance, procurement and business clients to manage/supervise the contract approval process.
- Provide support to any aspect of the legal function such as privacy/cybersecurity, policies and procedures, document retention, claims, litigation, compliance, and special projects, as assigned by the executive team.
The experience you need:
- Graduate Degree in LL.B/B.L/LL.M
- 7 years of experience working as corporate counsel / providing legal support and reviewing contracts.
- At least 5 years of experience supporting a SaaS company and managing SaaS contracts.
- Experience working with US-based companies required and a preference for international experience.
- Excellent communication skills and interpersonal skills, both verbally and in writing.
- Excellent MS Office suite skills (Outlook, PowerPoint, Excel).
- Outstanding writing and editing skills.
- Outstanding organization and time management skills.
- Outstanding negotiating and analytical skills.
- Adaptability and willingness to work on a broad variety of legal matters and tasks, adjust to changing circumstances, and willingness to cross-train in other practice areas.
- Ability to handle a large volume of matters, including a combination of small and large contracts, while maintaining excellent attention to detail.
- A team player who is able to work independently as well as collaboratively.
- Ability to build consensus with business clients in a calm and professional demeanour.
- The successful candidate will be a practical-minded business attorney who has a “can do” attitude, is responsible, service-driven, enthusiastic, proactive, and takes initiative and ownership of projects.
Why you want to Work with Us:
Great Company Culture. We pride ourselves on having a values-based culture that is welcoming, intentional, and respectful. Our internal NPS of over 65 speaks for itself - employees recommend Ushur as a great place to work!
Bring your whole self to work. We are focused on building a diverse culture, with innovative ideas where you and your ideas are valued. We are a start-up and know that every person has a significant impact!
Rest and Relaxation. 13 Paid leaves, wellness Fridays offs (aka a day off to care for yourself- every last Friday of the month), 12 paid sick Leaves, and more!
Health Benefits. Preventive health checkups, Medical Insurance covering the dependents, wellness sessions, and health talks at the office
Keep learning. One of our core values is Growth Mindset - we believe in lifelong learning. Certification courses are reimbursed. Ushur Community offers wide resources for our employees to learn and grow.
Flexible Work. In-office or hybrid working model, depending on position and location. We seek to create an environment for all our employees where they can thrive in both their professional and personal life.