What we do: AI Service Management (AISM)
There are many examples of disruption in the consumer space – Uber disrupting the cab industry, Airbnb disrupting the hospitality industry and so on; but have you wondered who is disrupting support and operations? Aisera helps make businesses and customers successful by offering consumer-like user experience for support and operations. We have built the world’s first AISM solution for IT, HR, Customer Service, Facilities, and IT/Cloud Operations. With Aisera, organizations can provide a personalized and proactive experience for users by automating the resolution of tasks and actions.
Responsibilities:
- Educate customers on the value of Aisera in a consultative way
- Manage multiple customers simultaneously at various stages of the Aisera buying cycle
- Qualify new sales opportunities through cold calling and prospecting for mid-market and some enterprise organizations
- Prospect cold leads to generate interest and new contacts to fill your funnel
- Research accounts, identify key players and build relationships
- Demonstrate our innovative AI Service Management solution and align value to customers pain points
- Maintain and expand your list of assigned prospects while generating pipeline for the business
Qualifications:
- 3+ years of sales experience
- Salesforce experience required
- Proven success in closing deal sizes of $150k or more and a consistent track record of hitting quarterly and yearly goals
- Effective in dealing with C-suite of mid market to enterprise organizations
- Experience with generating pipeline by cold calling and prospecting
- Understanding of sales process and move accounts through sales stages effectively
- Positive attitude and willingness to roll up sleeves and dig deep to achieve goals
- Proven track-record creating highly targeted campaigns and messaging
- Demonstrated ability to negotiate high-value deals with a C-level audience and positively influence the outcome
- Maintain and expand your list of assigned prospects
- Excellent written and verbal communication skills
- Problem-solving passion and service orientation
- Show independence and flexibility in dealing with change management
- Ability to execute on programs and projects with minimal resources
- Composed, poised and professional demeanor in all situations
- Strong problem-solving and service orientation
Benefits of Aisera
Fun place to work
Demanding job
Great team
Great opportunity
Aisera Benefits
Medical, dental, and vision benefits
Holidays and flexible PTO
Paid family leave
401(k) plan
Stock Options
Employment Assistance Program