- Build & Iterate: Design new processes and tools and drive their implementation across the organization within the US and globally. Collaborate with stakeholders to improve processes for new and existing customers.
- Analyze & Experiment: Use quantitative experimentation to derive result-oriented actions for user acquisition, retention, experience, and performance.
- Plan & Strategize: Problem solve some of our most pressing strategic operations challenges.
- Work cross-functionally: Partner with Product teams to drive step-function changes in how we can scale operations. Build, maintain, and regularly communicate detailed reporting for other leaders across the company who will use your team's data to inform their own operations and strategy.
- 2-3+ years of industry experience in an operational role and/or 1+ years in a top-tier consulting firm.
- An undergraduate from a top university in an analytics heavy major (e.g., Engineering or Economics) and/or a graduate degree from a top university in Engineering, Economics, or Business.
- Experience leading and influencing without authority.
- An entrepreneurial mindset that balances creative problem solving with the desire to run through walls to deliver outcomes.
- Analytical, planning, and process-building experience.
- Work Experience with Product Management, Machine Learning, Deep Learning, Computer Vision or Natural Language Processing.
- Work Experience with Pay or Incentives
- Coding experience
The base salary range for this full-time position in our hub locations of San Francisco, New York, or Seattle, is $112,000-$140,000. Compensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Scale employees are also granted Stock Options that are awarded upon board of director approval. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend
About Us:
At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how machine learning can build innovative products. Our products provide access to human-powered data for hundreds of use cases and are used by industry leaders such as Open AI, Lyft, Meta, GM, Samsung, Airbnb, NVIDIA, and many more. We’ve recently raised $325 million in Series E funding at a valuation of $7B+ and are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.