Program Manager

Your Mission Provide tactical support to the Global Services Leadership team to enable the execution of GS Strategy and ensure an optimal operational environment for the Global Services Managers and employees Implement the achievement of business targets and the smooth operations of the Global Services functions by optimizing the processes, and improving the KPIs and efficiency. Ensure that the relevant tools, programs, and team are as effective and efficient as possible What you'll do at UiPath Formulate efficient procedures and processes according to objectives and apply improvements within the geographies and at the Global level Coordinate with all Global Services and other department staff within the geographical areas and implement all strategies Perform metrics configuration, collection, analysis, and reporting Create customized reports, Dashboards and analyses as needed using Business Intelligence Tools Drive insights from data collected to recommend project/organization improvement Monitor effective implementation of all projects and recommendations to improve operations and increase the outcome Manage all operational solutions for all complex investment transactions and maintain excellent standards. Combine analytical skill with creativity to lead the organization towards achieving greater operational efficiency and growth Experienced in overseeing operational systems, processes, and knowledge assets while looking for opportunities for improvement or revision. Proactive as well as able to anticipate and tracks operational and tactical risks and provide strategic solutions. What you'll bring to the team 8-12 years of career experience out of which at least 2-3 years of relevant work experience in Business Operations and Project Management Manage relationships amongst stakeholders by building confidence and trust with clear professional communications and assured expectation management. Ensure team members are informed, have clear goals, and work collaboratively and in partnership with clients and other stakeholders to achieve planned outcomes. Drive project execution; track delivery; expect, monitor and control change, own change management; proactively seek and resolve blockers. Record information accurately and consistently using appropriate systems and provide and communicate timely information to relevant parties. Seek stakeholder insight and feed it into improved processes while ensuring compliance with governance and standards. Manage projects within agreed governance structures and processes, to ensure consistency of approach and efficient use of resources. ITIL / Project Management (PMP or Prince2) / Agile / Scrum Master certifications would be an advantage. Conduct reviews to assess project outcomes and to identify and capture lessons learned to enable continuous improvement. Contribute to the provision of documentation for new or improved processes, products and services and to ensure that good practice is disseminated throughout the organisation. Personal abilities and qualities Excellent communication: communicates with clarity and confidence at all levels; adapts style and content to the needs of the audience. Influencing and relationship building proactively builds productive relationships with internal and external partners; presents robust and convincing arguments in the face of challenge while remaining respectful of others’ views; negotiates effectively to agree on realistic outcomes. Planning and Organising: plans, schedules, prioritises, and allocates work effectively; deliver to multiple and challenging deadlines; monitors progress against plans using project management techniques or other recognised methods such as Agile. Continuous improvement: identifies opportunities for continuous improvement; shows commitment to own professional development; demonstrates enthusiasm, willingness and ability to learn new skills. Creates momentum and excitement around initiatives and new approaches. Delivering results remains calm, effective and positive even when under pressure; takes ownership for delivering outcomes. Initiative and problem-solving identify problems, provide/facilitates the creation of options and recommendations, and use initiative to drive solutions; identify and manage risk. Legal Disclosure At UiPath, we value a range of diverse backgrounds experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, military and/or veteran status, or any other protected classes. UiPath is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process, and are in need of a reasonable accommodation to complete the process, please contact us @ talentacquisition@uipath.com and let us know how we may assist you. 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Formulate efficient procedures and processes according to objectives and apply improvements within the geographies and at the Global level Coordinate with all Global Services and other department staff within the geographical areas and implement all strategies Perform metrics configuration, collection, analysis, and reporting Create customized reports, Dashboards and analyses as needed using Business Intelligence Tools Drive insights from data collected to recommend project/organization improvement Monitor effective implementation of all projects and recommendations to improve operations and increase the outcome Manage all operational solutions for all complex investment transactions and maintain excellent standards. Combine analytical skill with creativity to lead the organization towards achieving greater operational efficiency and growth Experienced in overseeing operational systems, processes, and knowledge assets while looking for opportunities for improvement or revision. Proactive as well as able to anticipate and tracks operational and tactical risks and provide strategic solutions. 8-12 years of career experience out of which at least 2-3 years of relevant work experience in Business Operations and Project Management Manage relationships amongst stakeholders by building confidence and trust with clear professional communications and assured expectation management. Ensure team members are informed, have clear goals, and work collaboratively and in partnership with clients and other stakeholders to achieve planned outcomes. Drive project execution; track delivery; expect, monitor and control change, own change management; proactively seek and resolve blockers. Record information accurately and consistently using appropriate systems and provide and communicate timely information to relevant parties. Seek stakeholder insight and feed it into improved processes while ensuring compliance with governance and standards. Manage projects within agreed governance structures and processes, to ensure consistency of approach and efficient use of resources. ITIL / Project Management (PMP or Prince2) / Agile / Scrum Master certifications would be an advantage. Conduct reviews to assess project outcomes and to identify and capture lessons learned to enable continuous improvement. Contribute to the provision of documentation for new or improved processes, products and services and to ensure that good practice is disseminated throughout the organisation. Personal abilities and qualities Excellent communication: communicates with clarity and confidence at all levels; adapts style and content to the needs of the audience. Influencing and relationship building proactively builds productive relationships with internal and external partners; presents robust and convincing arguments in the face of challenge while remaining respectful of others’ views; negotiates effectively to agree on realistic outcomes. Planning and Organising: plans, schedules, prioritises, and allocates work effectively; deliver to multiple and challenging deadlines; monitors progress against plans using project management techniques or other recognised methods such as Agile. Continuous improvement: identifies opportunities for continuous improvement; shows commitment to own professional development; demonstrates enthusiasm, willingness and ability to learn new skills. Creates momentum and excitement around initiatives and new approaches. Delivering results remains calm, effective and positive even when under pressure; takes ownership for delivering outcomes. Initiative and problem-solving identify problems, provide/facilitates the creation of options and recommendations, and use initiative to drive solutions; identify and manage risk.