Revenue Operations Manager - US (Remote)

Wandb in San Francisco, California

At Weights & Biases, our mission is to build the best tools for AI developers. We founded our company on the insight that while there were excellent tools for developers to build better code, there were no similarly great tools to help ML practitioners build better models. Starting with our first experiment tracking product, we have since expanded our solution into a comprehensive AI developer platform for organizations focused on building their own deep learning models and generative AI applications.

Weights & Biases is a Series C company with $250M in funding and over 200 employees. We proudly serve over 1,000 customers and more than 30 foundation model builders including customers such as OpenAI, NVIDIA, Microsoft, and Toyota.

Reporting to the Senior Director of Revenue Strategy and Operations, the Revenue Operations Manager will own the development and optimization of critical revenue processes. The ideal candidate will be comfortable handling complexity in a fast-paced environment, have a high level of attention to detail, and will be interested in building out new scalable internal processes. This is the perfect opportunity for a self-starter who is interested in expanding their analytical and operational toolkit within the context of Artificial Intelligence. Please note this will be an individual contributor role to start.

You'll be the strategic builder, to shape and deliver initiatives that focus on operational effectiveness and improve our sales and revenue efficiency and effectiveness. Your responsibilities will include aligning our GTM strategy and operations with overarching business objectives, acting as a key partner to the GTM teams and senior leaders.
We encourage you to apply even if your experience doesn't perfectly align with the job description as we seek out diverse and creative perspectives. Team members who love to learn and collaborate in an inclusive environment will flourish with us. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need additional accommodations to feel comfortable during your interview process, reach out at careers@wandb.com.

#LI-Remote
    • Your impact will be felt across various dimensions:
    • Own and manage cross-functional initiatives that intersect sales, marketing, finance, product and data teams
    • Collaborate with various teams to ensure revenue processes are set up for new product launches and scaling existing products
    • Utilize strong analytical skills to identify root cause, propose solutions, and collaborate with relevant teams to implement and drive process change
    • Reconcile data between systems/sources identifying differences and working with various team to identify root cause the discrepancies and propose solutions
    • Collaborate with key stakeholders in sales, finance, product, marketing and data to streamline processes, identify areas for automation, and implement tools and systems to enhance efficiency
    • Identify and provide feedback to continuously improve our sales and revenue processes
    • 5-10 years of professional experience in sales operations, analytics, top-tier consulting firms, or finance
    • An undergraduate and/or graduate degree in business, accounting, finance, or analytics
    • Comfort working in ambiguity in a fast-paced work environment.
    • Excellent communication skills, both written and verbal, with the ability to present insights to stakeholders at various levels.
    • Strong quantitative skills and the willingness to dig into data.
    • The ability to think from first principles and iterate quickly to deliver results.
    • An entrepreneurial spirit, comfortable with navigating ambiguity, and possessing a strong sense of grit.
    • Experience with Salesforce, Gong, Outreach, Zoominfo, Tableau and other GTM tools.
    • Top-tier machine learning teams rely on our tools for their daily work at companies including OpenAI, Toyota Research Institute, Lyft, Samsung, and Pandora.
    • You'll never stop learning. This role gives you first-hand experience talking with leading researchers in the field, understanding their problems, and directly shaping the product direction.
    • Our experienced founding team has successfully built and sold ML tools in the past at Figure Eight, and their deep knowledge of our industry, empathy for our users, and skillful management is driving W&B to success.
    • Customers genuinely benefit from our tool. Here's a quote from Wojciech Zaremba, Cofounder and Robotics Lead, OpenAI: "W&B allows to scale up insights from a single researcher to the entire team, and from a single machine to hundreds of them."
    • 🏝️ Flexible time off
    • 🩺 Medical, Dental, and Vision for employees and Family Coverage
    • 💵 Home office budget with a new high-powered laptop
    • 🥇 Truly competitive salary and equity
    • 🚼 12 weeks of Parental leave (U.S. specific)
    • 📈 401(k) (U.S. specific)
    • Supplemental benefits may be available depending on your location
    • Explore benefits by country
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