Work beautifully
Dialpad is where work comes together—one, beautiful workspace for anywhere communication & collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together.
Dialpad is looking for a Sales Campaign Manager to join and become a key member of the sales & marketing team. You will be directly contributing to the growth of our business by creating, coordinating, and executing on compelling go-to-market campaign motions along with creating and contributing to Outreach content sequences and performance.
Your role
As a Sales Campaign Manager, you thrive at building modern and engaging campaigns that stick out from the crowd. You will be responsible for our lead journey strategy, sales automation, messaging, managing inbound and outbound sales communications (phone, email, SMS, social media touches), reporting, analysis, and providing recommendations based on learnings.
What you’ll do
- Oversee the lifecycle of inbound and outbound campaigns that are conducted by our sales teams
- Prioritize and execute requests from teams to support campaign efforts and architect Outreach.io sequences according to their requirements
- Partner with SDR Leadership, Sales and Marketing teams to create, edit, coordinate, and update sales-ready email copy and LinkedIn connection content
- Coordinate all data needs, content needs, and sales team training to execute the Outbound engagement with target segments/markets
- Analyze the performance of campaign elements that are driving the highest positive response and leverage for future programs
- Responsible for quality control and inspection of sequences, creating net-new content, and maintaining/updating existing content
- Create and manage a central repository of campaigns by region and by time (week/month/quarter) for reference by the sales team
- Maintenance of rulesets, profiles, org settings, user settings, and other configurations.
- Maintain the Outreach sync with Salesforce, including mapping new fields, configuring settings, and resolving sync errors
- Run standard Office Hours, conduct trainings, and create documentation to increase user adoption
Skills you’ll bring
- BA/BS or equivalent experience
- 4+ years experience in a systems-focused role supporting a business function
- Significant lead automation skills with Outreach.io
- Top-notch verbal and written communication skills, able to flawlessly transition between conversations with operations, business development, and marketing teams
- Experience with using Salesforce.com CRM
- Familiarity with Account Based Selling strategy
- Meticulous approach to everything you do and understand the importance of minimizing errors in customer-facing work
- Strong organizational and project management skills required to manage a high volume of concurrent requests while maintaining quality
- Enthusiasm for cross-functional and collaborative work, comfortable interfacing with multiple stakeholders
- Team player with a sincere drive to see your stakeholders succeed
- Self-sufficient, can complete project requests independently
Dialpad benefits and perks
Equity, balance, and belonging
At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.
Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
Compensation and equity
Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.
Benefits, time-off, and wellness
An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more!
Continuing education
Dialpad offers a yearly stipend for continued learning and education expenses.
Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.