Senior Fullstack Engineer, Customer Onboarding

Asapp-2 in Bangalore

At ASAPP, we are on a mission to build transformative machine learning-powered products that push the boundaries of artificial intelligence and customer experience. We focus on solving complex, data-rich problems — the kind where there are huge systemic inefficiencies and where a real solution will have a significant economic impact.  Our products consists of an enterprise platform and standalone services that use machine learning to augment and automate human work, radically increasing productivity and improving the efficiency and effectiveness of customer experience teams. Our engineering team is seeking to grow and is after individuals with solid programming and communication skills.

The Customer Onboarding team enables faster and more human-configurable deployments of new customers. We empower non-technical users to be able to configure complex features of our main product using a system that works as a command & control center for the ASAPP fleet of microservices spanning our entire infrastructure. This includes allowing users to customize their machine learning models for their unique industries and provide real time feedback on the quality of their results. You’ll have the opportunity to work on core services that impact the whole organization, as well as a beautiful and informative user experience that each of our clients will use to drive their implementation with ASAPP’s offering. If you like working on innovative solutions that provide a high standard of efficiency, resiliency, and quality, then this is a team for you.
ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at careers@asapp.com to obtain assistance. #LI-VR1 #LI-Hybrid
    • Join a team of talented engineers to own and build microservices from the ground up
    • Be a key partner of our product and design teams, to help them build new features
    • Collaborate with engineers and teams across the company to develop tools that feed improvements and fixes into onboarding content, to handle our current and future scale
    • Implement APIs to support new complex configurations
    • Continuously improve our platform in terms of resiliency, performance, and scalability
    • Create user interfaces that can handle both simple and complex interactions, including trees, graphs and flowcharts
    • Collaborate to take our development to the next level: bring new ideas, frameworks, technologies and best practices
    • Stay up to date with the latest web technologies and share your knowledge as appropriate
    • Bachelor’s degree in Computer Science or related field, or equivalent experience
    • At least 5+ years of software development experience working as a fullstack developer (but we have roles open for more experienced developers as well)
    • Core programming proficiency in Go, Python, Java, or NodeJS
    • Experience developing backend web services
    • Advanced JavaScript knowledge and experience working with React
    • In-depth knowledge of modern HTML, CSS and the DOM
    • Excellent critical thinking and problem solving skills
    • Excellent written and verbal communication skills
    • A proactive self-starter, curious, energetic and upbeat
    • A team player with strong communication and problem-solving skills
    • General curiosity and flexibility in working across technologies
    • Experience with service-oriented architecture (SOA) and/or REST or SOAP APIs
    • Experience with Redux and Typescript (we use React with Hooks, but we'll teach you if you haven't used it)
    • Experience with documentation tools like MDX
    • Experience with automated testing strategies and related frameworks
    • Experience with instrumentation and observability within browser based applications
    • Competitive compensation
    • Stock options
    • ICICI Lombard General Insurance LTD
    • Onsite lunch & dinner stipend
    • Connectivity (mobile phone & internet) stipend
    • Wellness perks
    • Mac equipment
    • Learning & development stipend
    • Parental leave, including 6 weeks of paternity leave
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