Memora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. Our team is rapidly growing as we expand our programs to reach more health systems and patients, and we are excited to bring on a Senior Product Designer .
As a Senior Product Designer , you will partner cross-functionally to help shape roadmap and product strategy for your product team, and ship products and features to address the needs of our patients, clinicians, and internal users. Ideally, you are a generalist with strong interaction design and visual design chops , with experience planning and conducting evaluative research (eg user interviews, concept testing, usability testing). You will collaborate with other UX team members (product designers, content designers, and researchers), as well as cross-functionally with product managers and engineers. Ideal candidates will be driven by the problem we are solving but also by the innovative approach and technology that we are applying to healthcare - looking to make a significant impact on healthcare delivery. We’re looking for someone with exceptional curiosity and enthusiasm for solving hard problems.
Primary Responsibilities:
- Lead product design on a cross-functional product team to understand our users, validate ideas, usability test designs, and design and ship products and features for care teams, patients, and internal teams—and help define the future design direction of our product
- Partner cross-functionally with product managers and engineers throughout discovery and delivery—to help define product strategy, uncover and articulate problems, sketch ideas, collect feedback, finalize high fidelity designs, and support engineers throughout the development process
- Partner with UX researchers to plan and conduct user research —crafting research plans and concepts for testing, and facilitating interviews with users
- Collaborate with other UX team members —product designers, content designers, researchers—on both product and UX-led initiatives (eg shaping our design system, improving our design processes)
Qualifications (Required):
An experienced Product Designer with strong interaction design and visual design chops , and experience conducting evaluative research and collaborating cross-functionally on an agile team to ship products and features
A portfolio showcasing your end-to-end product design skills , with strong command over interaction design, information architecture, visual design principles, and research chops (think user interviews, concept testing, usability testing)
- Mastery of the end-to-end product design process, from initial ideation to handing off final designs to engineering; you can collaborate effectively with project stakeholders, you are a great listener , and you know how to use verbal, written, and visual communication to facilitate decision-making and drive projects forward
- Proficiency with Figma (or similar design tools)
Qualifications (Bonus):
- You have experience in—and are excited about improving—healthcare / digital health
- You have experience working at a startup
What You Get:
- An opportunity to work on a rapidly scaling care delivery platform, engaging thousands of patients and care team members and growing 2-3x annually
- Enter a highly collaborative environment and work on the fun challenges of scaling a high-growth startup
- Work alongside world-class clinical, operational, and technical teams to build and scale Memora
- Shape how leading health systems and plans think about modernizing the care delivery experience for their patients and care teams
- Improve the way care is delivered for hundreds of thousands of patients
- Gain deep expertise about healthcare transformation and direct customer exposure with the country’s most innovative health systems and plans
- Ownership over your success and the ability to significantly impact the growth of our company
- Competitive salary and equity compensation with benefits including health, dental, and vision coverage, flexible work hours, paid maternity/paternity leave, bi-annual retreats, Macbook, and a 401(k) plan
About Memora Health:
Memora Health helps healthcare organizations digitize and automate care journeys, making complex care delivery simple for patients and clinicians to navigate. Memora Health ingests existing data on clinical workflows, converts them into cohesive messaging journeys that guide patients through their care episodes, and automates the completion of simple follow-up tasks in the EHR. Memora's platform reduces care team notifications by nearly 40%, has an average patient NPS over 70, and improves engagement and clinical outcomes across diverse populations. Memora Health is headquartered in San Francisco, CA, with clients and team members around the world, and is backed by Andreessen Horowitz, Transformation Capital, AlleyCorp, Frist Cressey Ventures, Martin Ventures, Kevin Durant and Rich Kleiman's Thirty Five Ventures, Sachin Jain, and several other strategic healthcare groups.
Applicants must be currently authorized to work in the United States on a full-time basis. Memora Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.