Work beautifully
Dialpad is where work comes together—one, beautiful workspace for anywhere communication & collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together.
About the team
If you enjoy tackling complex technological challenges, then our experienced IT team may be the team for you! We provide top-notch creative solutions to help our employees be productive and successful from anywhere. We help support the critical infrastructure, systems, and processes that Dialpad needs to stay agile and scalable for the future.
Your role
We are hiring for a Salesforce.com Sr.Developer for our Salesforce CRM development Team that is responsible for the technology and services that support our Sales Representatives worldwide. Dialpad is looking for an adaptable, high performing, motivated and self-reliant individual who has direct experience in Salesforce.com application processes end to end. The individual will use a broad set of skills and experiences to ensure our international Sales teams receive quality services and products.
As a Sr. Salesforce Developer at Dialpad - you'll be part of a passionate team of Salesforce Engineers and Systems Analysts who are responsible for keeping our platform running at high scale, speed, accuracy and reliability. You will work closely with the other team members to identify and implement validated methodologies and standards while participating in design reviews, and code walkthroughs. You will collaborate with the team to deliver valuable functionality to our internal customers within the framework of an agile environment.
What You'll Do
- Developing Apex Classes, Test classes, Controllers and Triggers, Visualforce, LWC and Javascript, Force.com API and Salesforce CPQ flows, SOQL.
- Participate design and code walk through, peer review, and produce technical user documentation to insure a high level of code quality
- Participate in modeling and design sessions with developers and in-house customers
- Design and implement controlled processes to assist in service delivery of mission critical applications
- Point and click configuration to optimize page layouts, flows,profiles, users, fields,objects
- Develop data retention procedures and support streaming platform integrations(REST API, Streaming API)
- Follow and understand new Salesforce products and technical capabilities resulting from product releases and acquisitions
- Ownership of tools and application development process around business applications
- Mentor junior engineers and admins in the team with best practices to ensure code quality, code reviews with top notch technical standards and documentation
Skills you'll bring
- Bachelor's degree in technical discipline or equivalent professional experience.
- 9+ years of overall IT/development experience with an emphasis on web-based integrations, with 7+ years of working experience with Salesforce.com and integrations with Enterprise IT organizations.
- Solid Full stack experience in Salesforce configuration, customization, and development. Salesforce Certifications desired.
- Experience in Application Development using Agile methodologies. Strong analytical, problem-solving and decision-making skills, ability to react quickly to changing requirements due to product limitation or driven by enterprise needs.
- Understanding of code promotion, version control, and automated testing procedures.
- Familiarity with Git, JIRA & Salesforce world tools - Marketo, Outreach, LinkedIn Sales Navigator, Chillipiper etc.
- Salesforce Certified Platform Developer I & II, Platform App Builder and Administrator Certification required. Salesforce CPQ Certification is preferred/plus.
Benefits
Culture
We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill & Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged.
Compensation and Equity
Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success.
Equity, Balance, and Belonging
At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.
Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.