Work beautifully
Dialpad is where work comes together—one, beautiful workspace for anywhere communication & collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together.
About the team
Dialpad’s Senior Software Engineer will work closely with product managers, UX designers and peer engineers to build an analytics product that is insightful, intuitive, flexible and highly performant. Dialpad’s Analytics team builds an end user-facing analytics product which is an essential part of our CCaaS offering.
Your Role
As a Senior Software Engineer, you’ll own architecting and implementing complex features. The analytics product involves complex business logic, nuanced edge cases and tough performance and scalability requirements. You will take end-to-end ownership of projects driving requirements clarification, stakeholder communication, cross project dependency management, implementation, automated testing, production release and post-release monitoring. You will mentor junior engineers and help create an engineering culture that is collaborative and effective.
Responsibilities
- Architect large features
- Write clean code with good automated test coverage
- Ensure all code meets performance and scalability needs
- Coordinate work within project teams of 1-4 engineers
- Manage project dependencies, timelines and stakeholder communication
- Share knowledge and mentor junior engineers
Skills you’ll bring
- Bachelor's degree in computer science or equivalent
- 5+ years of engineering experience in software development
- Strong technical background with hands-on experience in solving large and complex technical challenges, with the ability to make calls swiftly and thoughtfully
- Attention to detail and a strong passion for quality – experience architecting, designing and developing high quality customer facing software applications
- You love working on complicated software architectures of high concurrency and scale, preferably in SaaS and web environments
Our tech stack
Backend
- Google Cloud Platform
- AppEngine
- Datastore
- BigQuery
- Elastic Search
- Python
Frontend
- VueJS (single page application)
Benefits
Culture
We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill & Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged.
Compensation and Equity
Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success.
Equity, Balance, and Belonging
At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.
Education
We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.
Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.