Senior Software Engineer (Node.JS)

Ushur in Santa Clara, CA

Ushur is transforming the way enterprises communicate and engage with customers. Fueled by consumer’s self-service demands, enterprises are modernizing customer engagement and experience models. Ushur is fast becoming the platform of choice for Customer Experience Automation™, enabling these enterprises to leapfrog their digital native counterparts and deliver delightful customer and employee experiences. With cutting-edge Conversational AI, Machine Learning and Intelligent Process Automation technologies, Ushur has enabled Fortune 100 and Global 2000 enterprises including some of the world’s most well known brands in healthcare, insurance, banking and financial services sectors to transform their customer engagement. Cloud-native, 100% no-code and purely workflow-driven, Ushur empowers citizen developers within business operations teams to build AI-powered, fully-automated and omni-channel experiences to digitally transform customer journeys end-to-end.

About the role

As a Back-End Developer at Ushur, you will play a critical role in supporting and developing the backend infrastructure that powers our CustomerExperience Automation™ platform. You will be our go-to expert for all backend and application needs, particularly around the Node.js technology stack. Your role will involve collaborating with other technology teams, staying current with the latest frameworks, and contributing to key decisions regarding backend technology. With a strong sense of ownership, agility, and a passion for continuous learning, you will help drive the development of robust, scalable, and efficient software solutions that handle millions of transactions.In this role, you will have the opportunity to solve complex business problems, design RESTful APIs, and work with cutting-edge technologies, including NoSQL databases like MongoDB, to build AI-powered, fully automated, and omni-channel customer experiences. You will be at the forefront of transforming customer engagement for some of the world's most well-known brands in healthcare, insurance, banking, and financial services.

If you are a passionate developer with a deep understanding of backend development, problem-solving skills, and the drive to make an impact, we encourage you to join us on this exciting journey.
Benefits

Great Company Culture. We pride ourselves on having a values-based culture that is welcoming, intentional, and respectful.

Bring your whole self to work. We are focused on building a diverse culture, with innovative ideas where you and your ideas are valued. We are a start-up and know that every person has a significant impact!

Rest and Relaxation. Unlimited PTO, wellness days, paid holidays, and more!

Health Benefits. Comprehensive health, dental, and vision. We offer a variety of plans to meet the needs of you and your loved ones.

We care about your Future. Access to 401(k) so you can contribute and generous stock options.

Keep learning. One of our core values is Growth Mindset - we believe in lifelong learning. Whether you are a previous student, or currently enrolled in higher education, we can help cover some of those expenses and support your ongoing development and career growth.

Flexible Work. In-office, work-from-home, or hybrid, depending on position and location. We seek to create an environment for all of our employees where they can thrive in both their professional and personal lives.
    • Solve business problems by supporting necessary backend infrastructure
    • Be the go-to person for infrastructure and applications around ( Node.Js ) technology stack
    • Be in touch with current frameworks and be influential in all choices related to backend technology choices Collaborating with engineers from other technology teams within Ushur
    • Exude a strong sense of feature ownership, agility and an urge for continuous learning
    • 6-9+ years of software development with demonstrable back-end implementation experience
    • Back-End design, development of software using Node.js that can scale to millions of transactions
    • RESTful API design and development
    • Proficiency working in Linux environment
    • Thorough Understanding of asynchronous programming paradigm and its quirks and workarounds
    • Strong Software development fundamentals, architecture, algorithms, and problem solving skills
    • Strong knowledge of how the Web works and how to create efficient implementations
    • Experience with NoSQL databases like MongoDB is required
    • Excellent communication and strong organizational skills with attention to detail
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