Sr Performance Test Engineer
Ushur in Bengaluru, KA
Ushur is transforming the way enterprises communicate and engage with customers. Fueled by consumer’s self-service demands, enterprises are modernizing customer engagement and experience models. Ushur is fast becoming the platform of choice for Customer Experience Automation™, enabling these enterprises to leapfrog their digital native counterparts and deliver delightful customer and employee experiences. With cutting-edge Conversational AI, Machine Learning and Intelligent Process Automation technologies, Ushur has enabled Fortune 100 enterprises including some of the world’s most well known brands in healthcare, insurance, banking and financial services sectors to automate their customer engagement. Cloud-native, 100% no-code and purely workflow-driven, Ushur empowers citizen developers within business operations teams to build AI-powered, fully-automated and omni-channel experience to digitally transform customer journeys end-to-end.
Designation: Senior Performance Test Engineer
Location: Bangalore
Experience: 5-7 years
Job Description:
Our Infrastructure team is looking for an excellent Senior Performance Test
Engineer to join a core group that designs the industry’s leading Micro-
Engagement Platform
Roles and responsibilities:
• Perform Scalability and Performance Testing to document the baseline
numbers for the release
• Publish Trend reports, and provide insights into the current state of
performance of the system
• Identify the system limits for every release and any behavioural changes
in the product w.r.t product/feature performance
• Assist Customer Success / Solution Engineering Teams in deriving
appropriate performance numbers for the customer deployments, assist
in resolving any escalations arising out of performance issues of the
product
• Collaborate with SysArch, Engineering, QA, Data Science, DevOps and
Customer Success team(s)
• Collaborate with product architect/feature owners to identify NFR (Non-
Functional Requirements) during the early stages of feature definition
• Self-driven, passionate, and constantly researching and suggesting the
latest technologies
Qualifications and Technical skills:
• Strong Software development fundamentals, architecture and problem-
solving skills
• Proficient with one or more Java/Python/JavaScript/Shell scripts and
similar languages with solid scripting experience to build some quick tools
to assist in performance testing
• Good understanding of Performance testing and tools like JMeter, Blaze
meter, Locust framework, K6 /Gatling or any other equivalent
performance test tools
• Good understanding of Monitoring tools such as Zabbix / Kibana /
Graffana dashboards etc.
• Experience working in Cloud-based (Linux/CentOS) environment and
debugging skills related to performance testing issues like memory and
CPU bottlenecks, multithreading etc.,
• Good understanding of Dockers/Kubernetes, Micro Services Architecture
• Excellent communication, documentation, strong organizational, and
interpersonal skills and attention to detail
• Passionate about keeping the product’s quality bar at an extremely high
level at all times
• Ability to work in a fast-paced agile work environment
• Exposure to defect management tools like JIRA
• Engineering degree in a related field
Nice-to-haves
• Exposure to Cloud (AWS) based SaaS platforms
• Good understanding of the agile methodology and software
development and test life cycle
• Certifications in Performance Test Engineering
• Experience delivering Tech Talks / Webinars within
team/organization (not KT sessions)
Why Join us?
We are passionate about intelligently automating our customer processes and
we would love to have you as part of this exciting journey! We offer a very
competitive compensation plan, stock options and a flexible work environment
for the ideal candidates