Sr QA Engineer I

Dialpad in Bengaluru, India

Work beautifully

Dialpad is where work comes together—one, beautiful workspace for anywhere communication & collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together.

About the team

Every engineer on our global Quality  Engineering team is given the opportunity to take ownership of a very large portion of the product where they’re able to see immediate results. Combining natural

Language processing and artificial intelligence with world-class cloud computing, the things you’ll create and further validate at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human.


 Your role

As a Senior QA Level Engineer, you’ll own the end to end quality aspects of the assigned feature from the get go of feature creation to post deploy validation and customer side acceptance validation. You’ll work closely with the Product Engineering Development , Product Management and Design organizations  to qualify  a world class TrueCaaS solution .

This position reports to the QA Manager and has the opportunity to be based in our Bangalore, India Office.



What you’ll do [i,e., Responsibilities]

  • In your first 30 days of onboarding , you would be working with your team and the QA Manager to build an understanding of the product portfolio, the business workflows in the product, and the release cadence
  • You will own, participate, and contribute towards a part of the functional and system regression test activities for the web portfolio.
  • You will build an understanding of existing internal automation tools and frameworks.
  • By the end of your first month, you’ll understand the team structure, the stakeholders, and the product architecture.
  • In about 2 months into the role , you will start developing a deeper understanding of Product Features and terminology . At a broader level, You will understand the goals and challenges of the QA team
  • You will work closely with the Senior QA engineers and leads on the Product side
  • You will own specialized areas in Automated Regression and will be trained and equipped to provide solutions to enhance the automated regression / functional testing activities.
  • By the end of your first 60 days, you will have gained the familiarity of working with the existing automation test framework and be able to build and demo at least one end-to-end product test running from it.
  • In about 3 months into the role , You will contribute towards the functional test automation activities with newer workflows and will be actively involved in the upkeep and test script maintenance
  • You will be in the process of owning up the Test responsibilities in the area of Web Test Automation
  • You would be comfortable participating in the automation run cadence
  • You’ll be our go-to expert in the designated area of functional test workflows
  • You will start delivering results towards current and future OKRs

Skills you’ll bring [i,e., Qualifications]

  • You are a B.E/BTech Engineering Graduate , with a degree in computer science/software engineering with a broad technical understanding and interest
  • You bring in 8-10  years of relevant work experience or an equivalent mix of work and project experience in functional testing and test tools development (test automation)
  • You are someone who has a deep passion for technical testing with strong fundamentals in software design and experience in building scalable testing frameworks.
  • You are excited to contribute to increasing release confidence with comprehensive testing.
  • You demonstrate competency and expertise in Web Automation frameworks.
  • You are confident in your ability to share your knowledge with others and are very comfortable working across geographies.
  • Our ideal candidate would have hands-on expertise with Web Application of SaaS-based Products and Services.
  • Working knowledge of VoIP, Telecommunication Systems, and Communication technologies including WebRTC or SIP-based service would be a definite plus.



Dialpad Benefits and Perks

EQUITY, BALANCE, AND BELONGING

At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

CULTURE

We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.

COMPENSATION & EQUITY

Teamwork makes the dream work, and Dialpad offers competitive rates in addition to stock options because each and every Dialer participates in our success.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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