📍UK Remote | 💰 £33,000 - £38,000 + an additional £5004 per annum / £417 per month allowance for overnight working + Benefits | Fighting Financial Crime the Monzo Way
About us:
We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.
We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.
We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.
About our Financial Crime Team:
Our Financial Crime team is at the heart of how we at Monzo protect our bank and protect our customers.
We are looking for night owls with extensive people management experience to support our Overnight team, working 12am - 9am, as they complete a diverse range of fraud and financial crime tasks. This role is key to ensuring that we keep our customers safe no matter the time of day.
Our Overnight team is most effective when they have a holistic understanding of the threats that we need to prevent, which means that all financial crime and fraud work is tackled as one Overnight team with multi-skilled individuals. The ideal candidate for the Overnight Anti-Money Laundering Team Manager role should be ready to display a robust blend of Financial Crime expertise and proven leadership ability.
Your day-to-day
- Managing the personal & professional development of approximately 11 Financial Crime Investigators
- Fostering an empathetic, high-performance culture in the team
- Providing technical coaching, feedback, and advice relating to financial crime tasks
- Handling first-level technical escalations from Financial Crime Investigators
- Analysing and driving improvement in team performance, and reporting relevant insights to your Operations Manager
- Monitoring and maintaining service level adherence on the work completed by the team
- Aggregating feedback from the team, and ensuring it’s passed on to inform business change
- Communicating and embedding change within the team
- Contributing to a strong control environment by minimising breaches and risk events
- Reviewing complaints attributed to the team and identifying opportunities for improvement
- Conducting job interviews for Financial Crime Investigators and contributing to hiring decisions
- Chairing employee relations cases and making decisions consistent with Monzo’s values
- Effectively drive a high level of team-wide engagement despite atypical working hours
You should apply if:
- You have recent experience conducting financial crime investigations in an operational setting with subject matter expertise
- You’re confident handling escalations and providing technical coaching and feedback relating to Financial Crime
- Holds, or is actively working towards, the ICA International Advanced Certificate in Anti Money Laundering, or similar industry qualification
- Experience leading teams of people (this does not need to be in financial crime or fraud)
- You are a clear and inspiring communicator, with excellent written and verbal English
- You have an empathetic and supportive approach to leadership
- You are great at prioritising problems and assessing risk in an operations environment
- Previous overnight work experience is a plus - make sure to consider if & how overnight working will complement your lifestyle
The Interview Process:
Our interview process involves 3 main stages:
- An informal telephone discussion with a member of our Hiring team (~30m)
- A Role Specific / Technical interview (~45m)
- A Leadership / Values interview (~45m)
Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us via Hiring@Monzo.com
What’s in it for you:
💰 £33,000 - £38,000 (with an additional £5004 per annum / £417 per month allowance for overnight working) + share options
📍This role is fully remote / requires full-time home working
📚Learning budget of £1,000 a year for books, training courses and conferences
➕And much more, see our full list of benefits here
Closing Date for Receipt of Applications is Tuesday 11th April at 9am
Equal Opportunity Statement
We are actively creating an equitable environment for every Monzonaut to thrive.
Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2021 Diversity and Inclusion Report and 2022 Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
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