Technical SEO Specialist

Dialpad in Philippines

Work beautifully

Dialpad is where work comes together—one, beautiful workspace for anywhere communication & collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together.

About the team

Our Marketing team has an opportunity like no other! With highly visible and impactful projects, campaigns, and partnerships, you will help define the future of work. This team shouts our story from the rooftops, creates engaging materials for the organization, and builds a reputation as THE leader in the industry using their unmatched creative chops and slick strategy.

Dialpad’s Technical SEO / Web QA Specialist will use their knowledge of technical SEO’s on-page needs for a successful website in the eyes of Google’s algorithm. This person has worked on global websites and has an understanding of international optimization, such as hreflang and internal linking to appropriate CTLDs. We’re envisioning this person to fit well with our team, have strong communication skills, and come forward with strong problem solving skills. Much of the work for this role will be focused on resolving issues found in audits and improving processes to prevent on-site issues that negatively affect SEO.

Dialpad’s Content & SEO team plays an essential role in growing our organic traffic and brand awareness. This team collaborates closely with the Design and Web Dev teams to constantly improve the web experience.

Your role

As a Technical SEO / Web QA Specialist, you’ll own the technical on-page experience of our SEO pages. You’ll work closely with Design and the rest of the Content team to look for opportunities to improve technical SEO performance and ultimately help us grow our web presence and traffic.

This position reports to our Technical SEO Manager and has the opportunity to be based in our Manila Office, with some overlap with the Pacific Time Zone between the hours of 9-5pm.

What you’ll do

  • Familiarize yourself with Dialpad’s products and website
  • Learn how to navigate and make changes in Craft CMS
  • Help complete technical audit projects
  • Create a checklist for quality assurance on dev projects and live pages
  • Oversee the progress of tickets and share postmortems with the wider team
  • Create tickets in Jira for Dev
  • QA new pages and sites and identify bugs or issues for Dev before launch using your new process
  • Help identify areas to improve on for Core Web Vitals and page speed

Skills you’ll bring

  • 2+ years experience in SEO and SEO reporting metrics
  • Understanding of:
    • Core Web Vitals
    • SERP optimization
    • Metadata
    • URL redirects
    • Hreflang
    • Robots.txt
    • Schema markup
    • XML sitemaps
    • … and other SEO attributes
  • Hands-on experience with tools specific to SEO and its metrics such as Google Search Console, Ahrefs, Screaming Frog, and other SEO tools
  • Strong understanding of Google algorithm
  • Familiarity with Wordpress/Craft or a similar CMS

Dialpad benefits and perks

Equity, balance, and belonging

At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

Culture

We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.

Compensation and equity

Teamwork makes the dream work, and Dialpad offers competitive rates because each and every Dialer participates in our success.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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