Technical Support Engineer

Founded in 2017, percipient.ai utilizes state-of-the-art research in Computer Vision, Artificial Intelligence, and Deep Learning to develop cutting-edge tools that bridge the gap between AI and human understanding. We pride ourselves in maintaining an inclusive and collaborative work environment that enables each individual to grow while having a meaningful impact on national security. Join our team today.

As a Technical Support Engineer you will have an opportunity to provide level two technical support to our mission delivery teams and customers for our core product - Mirage. This includes assisting with complex issues around deployments, networking, and performance debugging. Above all you will be backed by our level three Product & DevOps Engineers. If you excel at solving challenging problems and want to work with the latest technologies around computer vision, AI/ML, cloud scaling, and a modern technology stack we would love to hear from you.

We want the best for all of our employees and go out of our way to provide top-tier benefits. Join our team to receive:

● Substantial Equity

● Unlimited Flexible Time Away (FTA)

● 401k Matching

● 90% Employee Medical Premium Coverage

● 65% Dependent/Family Medical Premium Coverage

● Flexible Spending Accounts

● Employee Referral Program

● Lunches & Snacks

● Commuter Benefits

● Life Insurance

● Travel Assistance

● And more

Percipient.ai is a proud equal-opportunity employer and we are committed to hiring and supporting a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We hire talent located within a daily commutable distance to our offices in Santa Clara, CA, and Reston, VA. Certain roles may be performed in either of those sites or remotely within the US. We believe in the benefit of a highly-collaborative in-office culture, so if you're in the Bay Area or near the Reston Town Center plan to be in the office 2-3 days a week.