Technical Writer

Robustintelligence in San Francisco

Vision

Robust Intelligence 's mission is to eliminate AI Risk. As we transition into a world that is adopting AI into automated decision processes, we inherit a great deal of risk. Data drift, misclassified data, prediction biases, and adversarial input easily distort AI outputs and can have detrimental effects. Our flagship product is built to be integrated with existing AI systems and eliminate these risks.

Advancing the state of AI is a collaborative process that requires unusually varied skills and perspectives. To that end, we have built a multidisciplinary team with increasingly diverse backgrounds. Together, we're building the future of secure, trustworthy AI.

The ideal candidate for our Technical Writer role should have a technical background that enables them to quickly learn and write about innovative machine learning tools. Additionally, they should have experience in writing technical documentation for software B2B companies and documenting REST APIs or Python SDKs. Effective communication skills, the ability to drive tech writing initiatives alongside engineers and product teams, and independence in work approach are also essential for success in this role.
What we offer:

We offer the opportunity to make a significant contribution to shaping the future of AI. This opportunity is a collaborative effort between impossibly talented individuals who share a passion for this mission. Our biggest asset is inclusion as we believe that building a diverse community is the key to succeeding on our mission. In addition to the goal and environment we offer:

- Competitive salary, and company ownership through equity
- Market-leading health, dental, and vision insurance for employees and dependents
- Flexible Time Off Policy and Paid Parental/Family Leave
- Education reimbursement program for Individual Learning
- 401(k) Retirement plan
- Commuter benefits
- Immigration sponsorship - H1B and Green Card
- Company lunches, dinners, and kitchens stocked with snacks and drinks
- On-site gym and wellness program
    • Write high-impact and concise documentation for all parts of the data science and Machine Learning engineering lifecycle, including deployment and configuration guidance for IT and DevOps engineers, user guidance for data scientists and ML engineers, API and command references, tutorials, walkthroughs, and best practices guides
    • Collaborate closely with engineers and product managers to develop effective feature documentation, and best practices, onboarding material, and other scenario-based guidance
    • 5+ years documenting sophisticated technologies for developers and IT professionals, or equivalent work experience (as a software developer, product manager, or solutions architect, for example)
    • Experience documenting SDKs, APIs, and similar tools
    • Demonstrated understanding of information architecture concepts and how to apply them
    • Excellent interpersonal communication skills
    • Proven project management skills
    • Entrepreneurial, "can-do" approach
    • Proficiency in markup, Git, Python
    • Understanding of cloud and distributed data infrastructure
    • Strong analytical skills, with excellent problem-solving abilities
    • Obsession with technical accuracy and attention to detail
      • Nice-to-have:
    • Diagrammatic tools
    • Jupyter notebooks
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