Work beautifully
Dialpad is where work comes together—one, beautiful workspace for anywhere communication & collaboration. With the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and the world’s most advanced AI Contact Center—Dialpad is completely transforming how the world works together.
About the team
Our Marketing team has an opportunity like no other! With highly visible and impactful projects, campaigns, and partnerships, you will help define the future of work. This team shouts our story from the rooftops, creates engaging materials for the organization, and builds a reputation as THE leader in the industry using their unmatched creative chops and slick strategy.
Dialpad’s Web Producer will use their knowledge of SEO and web experience best practices to oversee the end-to-end production of new pages, maintain edits to existing pages, and manage the QA process for design/content/dev while pages are in staging. Collaboration is essential here; you’ll be working closely with the design team, developers, and the rest of your Content & SEO team.
Dialpad’s Content & SEO team plays an essential role in growing our organic traffic and brand awareness. This team collaborates closely with the Design and Web Dev teams to constantly improve the web experience.
Your role
As a Web Producer , you’ll use your experience in web production and managing web processes to help us build pages via our CMS.
This position reports to our Technical SEO Manager and has the opportunity to be based in our Manila Office, with some overlap with the Pacific Time Zone between the hours of 9-5pm.
What you’ll do
- Learn Dialpad’s CMS setup—build and maintain pages using our component library
- Manage the content QA process across our SEO pages as well as all localized versions of the site
- Partner with design and dev to manage our end-to-end QA process when pages are created in the CMS
- Manage the creation of Jira tickets for any CMS-related updates or bugs
- Help maintain a web process guide to ensure clean handoffs across content, design, and dev teams
- Build net new pages in the Dialpad CMS as well as managing updates to all existing pages
- Manage day-to-today CMS tasks include creating new pages, uploading media assets, updating copy, managing URLs, and gathering metadata from SEO teams
- Drive the audit of existing pages and lead site-wide changes (e.g. product naming updates, customer logo updates, component changes)
Skills you’ll bring
- 3-5+ years of experience using CMS platforms like Wordpress, Craft, and Ghost
Dialpad benefits and perks
Equity, balance, and belonging
At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.
Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
Compensation and equity
Teamwork makes the dream work, and Dialpad offers competitive rates because each and every Dialer participates in our success.
Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.